Hosting

Supported Hosting

ByWater Solutions plans and prepares for the worst by taking the following precautions and installing the following safeguards to protect your data. We perform a daily backup of all system data stored on the cloud. This information is saved both on-site and off-site, and is comprised of the all of the system data, and all other information found on the main server. In addition to the daily backups listed above, we create a mirrored image of the system data and code-base. If you so choose, we can also set up an additional system backup onsite at your library’s location and populate that daily for an additional fee.

Free HTTPS security for all sites
Fully managed hosting and security
99.9% uptime guarantee
Triple redundancy nightly backups

Scheduled Maintenance

Click here for Live Status information including any outages.

Koha Integrations

Koha can interface with 3rd party products and these products are vendor agnostic, meaning that there is no limit to who you can work with for interfacing with third-party products.

Koha acts as a Z39/SRU server and is SIP2 compliant and supports ILS-DI, NCIP, OAI-PMH and provides an extensible REST API. Complete list of APIs and Protocols supported by Koha.

Accounting Management - Koha can help keep track of what your patrons owe in the system.

Authentication / Patron Imports - Set up your users so they can authenticate and validate that they are valid library members and have permission to use/borrow.

Active Directory
Banner
CAS
Google Authentication
LDAP
OpenAthens
SAML (Shibboleth, Okta OneLogin, Azure)

Cataloging - Import and Edit MARC records.

Discovery- Connect your Koha catalog to a discovery interface.

Aspen - ByWater Solutions
EDS - EBSCO
PIKA - Marmot Library Network
TDNet
WorldCat Discovery - OCLC

EDIFACT (EDI) Ordering - Koha uses the EDIFACT standard for electronic ordering. ByWater Solutions will install a plugin specifically for each vendor listed below. Please suggest new vendors not listed below to your implementation team.

eResources - Connectivity with APIs for all major e-book vendors that allow patrons to circulate e-resources without leaving the library’s OPAC.

ILL Services - Koha supports advanced holds processing and resource sharing throughout the country via Z39.50, or through 3rd party ILL modules which use the NCIP protocol.

Clio - Interlibrary Loan Management Software
ILLiad - OCLC
INN-Reach - iii innovative
Navigator - OCLC
Relais D2D - OCLC
SHAREit - Autographics
E-ZBorrow - E-ZBorrow is PALCI's (Pennsylvania Academic Library Consortium, Inc.) web gateway for requesting books from other universities.

Integrated Applications - connecting to cloud-based applications

Messaging / Phone - Koha can send text/SMS messages to patrons via an SMS gateway. You will need the patron's cell number and provider to send the message. You can use a 3rd party provider to send SMS messages. i-tiva is a third party, proprietary, product that libraries can subscribe to for automated phone services.

Twilio
Shoutbomb
i-tiva (formerly Talking Tech) - illion Digital Tech Solutions
Unique

Self Service- Koha can connect to self-check machines, gates, RFID, kiosk, and more.

Aspen Integrations

Aspen Discovery is able to connect to a wide variety of resources to tailor your discovery layer to what fits your individual library's needs. As the Aspen community grows, and we bring on new partners with new integrations, we continue to expand our offerings. Here are some of the integrations Aspen currently offers.

eCommerce: connections to the following vendors

ACI Speedpay
Certified Payments By Deluxe
Comprise
FIS WorldPay
InvoiceCloud
PayPal Developer
PayPal Payflow
Square
Stripe
Xpress-pay

eContent: API connections to the following vendors

Axis360/Boundless
Overdrive/Libby
Hoopla
CloudLibrary
Palace Project

Database Integration: We can currently direct connection to the following vendors

Digital Archives: We can integrate any collection that provides an OAI-PMH feed including

CONTENTdm
Omeka

Events: We can integrates with the following providers with calendar integration for

Attend from Communico
LibCal from Springshare
Library Calendar from Library Market

ILS Integration: Aspen Discovery can be used on many ILS'- active connections below. If you do not see your ILS on this list, do not worry! We have developers who are ready to make sure we can set up those connections properly. Aspen is completely customizable, so we can integrate any ILS or system.

Koha
CARL.X
Evergreen
Evolve
Polaris
Sierra
Symphony

Sideloading: Automated way to integrate with any content provider that provides MARC records. Below are some of the more popular sideloading products.

Website indexing: We can index any site on the web.

Read more about Aspen Discovery Integrations.

Systems Support Team

Brian Pichman

Head of Support

Brian Pichman, a forward-thinking technologist and champion for progress, breathes new life into libraries and educational institutions through his groundbreaking work across his careers. By seamlessly integrating state-of-the-art technology, fostering dynamic collaboration, and nurturing a culture of innovation, Brian masterfully transforms organizations into vibrant centers of creativity, knowledge-sharing, and community engagement that inspire lifelong learning. His unwavering commitment to reimagining the role of libraries and educational institutions in the modern world has a profound impact on communities, reshaping the way organizations operate and cementing his legacy as a transformative force for change in the world of education.

Evelyn Hartline

Security and Systems Administrator

Evelyn has a bachelor's in Computer Science from Troy University and a love for building (and breaking) things. When not working, they can be found spending time with her dog, cat, and partner- probably playing Dungeons and Dragons.

Kendra Little

Systems Team

Kendra originally went to school with dreams of becoming a doctor, although she has always had a deep love for computers and everything technology. After an unlikely encounter, while completing her B.S. in Sports Medicine at Howard University, she decided to alter her career path and learn about Linux. Following graduation, she landed her first job in IT as a software administrator. Since then, she has had two Linux Systems Administrator positions before joining ByWater Solutions. She hopes that she can apply her technical skills to assist ByWater Solutions with its continuous growth. Originally from Long Island, NY Kendra has been a resident of the District of Columbia for over 10 years. In her free time, she enjoys riding her bike around the national mall, attending sporting events, reading, and serving her community.

Krikor Makhdoumian

Linux System Administrator

Krikor comes to ByWater Solutions with 15 years of experience working for IT/IS units in a breadth of industries, from healthcare products and solutions, to biomedical research, temporary staffing, and academia. Most recently, he was a software and systems engineer. At ByWater, he values collaborating with employees whose work helps make libraries, and all that libraries offer, vital institutions in communities all over. As a longtime user of open-source software both professionally and personally, he is excited to join ByWater in the capacity of a Linux System Administrator.

Sakhir Sohail

Systems Administrator

Sakhir holds an associate degree from SSUET and brings over 8 years of experience in IT infrastructure and system administration. With a strong foundation in Unix/Linux environments, he has worked extensively with RHEL, CentOS, Solaris, and AIX, managing systems for high availability and security. Sakhir's expertise spans server optimization, virtualization (VMware, AWS), and automation using tools like Ansible and Bash scripting.He has contributed to projects for major clients, implementing solutions in cloud and hybrid infrastructures while maintaining seamless server performance. Sakhir takes pride in creating efficient, automated systems that streamline operations and reduce downtime.Outside of his professional life, Sakhir enjoys and passionate about playing cricket and gaming. In his downtime, he's passionate about staying up-to-date market technology, learning about new technologies and spending time troubleshooting and exploring innovative solutions.

Tristin Stagg

Systems Administrator II

Michael Maurakis

Linux Administrator I

Michael Maurakis is a seasoned professional with over 14 years of experience in Linux/Unix systems and a background in distributed systems, software engineering. His passion for technology extends beyond his professional life, as he dedicates his spare time to researching and testing open-source projects, exploring obscure operating systems, and delving into various technology-related topics.

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