About Us

Flexibility and Freedom

The mission of ByWater Solutions is to empower libraries by giving them the technological flexibility and freedom they deserve through the use of open source software with comprehensive and honest support.

The ByWater Family

ByWater Solutions is made up of a diverse group of librarians, book lovers, technology and data geeks, photographers, Tolkien fans, space nerds, genealogists, knitters, gamers, animal lovers (furry or hairless) and most importantly, open source fanatics who share our culture to positively impact our clients and our community.

How we roll

  • '09 Year founded
  • 20+ Dedicated ILS experts
  • 46 US states represented

How we started

I guess you could say that the seeds of ByWater Solutions started all the way back in 1982, when Nathan Curulla and Brendan Gallagher first met at the age of 3.

Meet our team

Adam Brooks

Adam Brooks

Western U.S./International Sales

Adam Brooks

Adam Brooks

Western U.S./International Sales

Adam has an M.L.I.S. and a BA in Psychology from Kent State University. He worked in public libraries for over 15 years, working up from reference to director. He has worked in both rural and major urban libraries. During his library career, he migrated 2 different libraries to Koha, and encouraged several others to do the same. Prior to his career as a librarian, Adam worked jobs ranging from busboy to labor market analyst. In his free time, he enjoys running and triathlons, fishing, camping and the Incredible Hulk.

Addie Van Salisbury

Addie Van Salisbury

Migration and Support Associate

Addie Van Salisbury

Addie Van Salisbury

Migration and Support Associate

Addie received a B.A. in History and a B.A. in Religious Studies from the University of North Carolina at Chapel Hill. As long as she can remember, her and libraries have been close friends - beginning with being an honored member of '100 Books Read' club in first grade to finishing her research in the long stacks at UNC. She is very excited to extend her relationship with libraries through Bywater. In her spare time, Addie loves exploring her home in Coastal North Carolina, traveling, and cooking!

Andrew Fuerste-Henry

Andrew Fuerste-Henry

Educator

Andrew Fuerste-Henry

Andrew Fuerste-Henry

Educator

Andrew received his MLIS from the University of Iowa and has worked as an adult services librarian and department manager in public libraries in Iowa and Illinois. His library experience runs the gamut from designing and teaching beginners computer classes to organizing Nerf blaster capture the flag games. His introduction to Koha and Bywater was at the Carnegie-Stout Public Library in Dubuque, Iowa, where he helped guide their selection of and migration to a new ILS.

Barton Chittenden

Barton Chittenden

Support Lead

Barton Chittenden

Barton Chittenden

Support Lead

Barton graduated with a BA from Grinnell College and has spent the last 15 years in various positions, either programming or doing tech support and analysis and is excited to be providing support to Koha ILS users now. In his free time, he tends to do Linux-y things like KyOSS (Louisville’s Linux User Group), or hackathons at LVL1: Louisville’s maker space. Barton is also an admittedly rusty juggler.

Brendan Gallagher

Brendan Gallagher

CEO

Brendan Gallagher

Brendan Gallagher

CEO

Brendan founded ByWater Solutions in 2008 and is an expert on installation, data migration, and customization of many open source platforms. He graduated with an MLS from Southern Connecticut State University. He was a member of the first class of ALA Emerging Leaders where he focused on ways those in the library profession could re-brand themselves in the digital world. He was honored as Alumni of the Year for the Southern Connecticut State University in 2011. Brendan has worked in all types of libraries (Public, Academic, and Special libraries).

Cindy Norman

Cindy Norman

Business Manager

Cindy Norman

Cindy Norman

Business Manager

Cindy is a mom of 2 awesome teens. She graduated from UCSB with a degree in Philosophy and a professional accounting certificate. Cindy also holds a Juris Doctorate from Santa Barbara College of Law and has worked in accounting and Human resources for 25+ years.

Danielle Elder

Danielle Elder

Systems Integration Librarian

Danielle Elder

Danielle Elder

Systems Integration Librarian

Dani lives in central Texas with her family and pets. She has worked in public and special libraries.

Donna Bachowski

Donna Bachowski

Educator

Donna Bachowski

Donna Bachowski

Educator

Donna decided in 8th grade that she wanted to be a librarian, and that is exactly what she did. She earned a BA in Library Science from the University of Southern Mississippi and a MLS from the University of South Florida. She has worked in public libraries for more than 23 years, focusing on Adult Services. She currently resides in Central Florida with her husband of 20 years, who she met in a library.

Jesse Maseto

Jesse Maseto

Dev/Ops Support

Jesse Maseto

Jesse Maseto

Dev/Ops Support

Jesse uses his 20 years of experience in operational management and client relations to streamline development processes and ensure that custom developments are delivered on time and according to specifications. Using his history of success in spearheading new initiatives and managing customer correspondence, Jesse follows new feature developments from conception all the way to realization. He has worked in many different business forums and is perfectly suited to bring the levels of organization and communication we are know for to our Koha partners.

Jessica Beno

Jessica Beno

Data Migration Librarian

Jessica Beno

Jessica Beno

Data Migration Librarian

Jessica received her BA from St. Xavier University and her MLIS from Dominican University’s School of Library and Information Science. She has worked for historical societies, museums, and archives across Chicagoland, but it was in her role as a corporate digital asset management associate where she developed her passion for data organization. It was with this passion and her love of libraries that she decided to continue her career as a migration librarian for ByWater Solutions. In her free time, Jessica enjoys staying active and spending her days outdoors.

Jessie Zairo

Jessie Zairo

Marketing and Outreach Coordinator

Jessie Zairo

Jessie Zairo

Marketing and Outreach Coordinator

Jessie has both graduate and undergraduate degrees in Library Science; receiving her MLIS from the University of South Florida. Her previous experience as a Law Librarian and as Member Services Coordinator for an 18 county library consortium in Florida provided her with the opportunity to work and train with libraries of all sizes and types. Her primary professional interests are advocacy, outreach and training library staff on everything from technology to project management and customer service techniques. In her spare time she is an avid runner, traveler, outdoors lover and crafter.

Jorge Ramirez

Jorge Ramirez

Mexico and Latin American Sales

Jorge Ramirez

Jorge Ramirez

Mexico and Latin American Sales

Jorge has a BS in Computer Science from Iberoamericana University with a minor in Business. At this university library he started as a volunteer and gave the first steps in library automatization arena.

With more than 20 years of experience working with libraries and research centers, he invested his time offering technology to the librarian and researchers community, as sales manager of major software vendors.

For the last 10 years he has been an Open Source promoter and evangelist, also collaborating with some open source projects, like Koha, VUfind, Eprints and Universal Viewer.

Outside of work he loves to spend time with his wife Patty. He enjoys listening to music and is a is good cook as well.

Josh Barron

Josh Barron

Eastern U.S. Sales Representative

Josh Barron

Josh Barron

Eastern U.S. Sales Representative

Josh has a degree in Sports Management and Marketing from the University of New Haven. Before joining the team at ByWater he spent over 10 years of providing excellent customer service in sales and retail. He brings that experience and passion to help spread the Koha name and be able to bring it to libraries everywhere.

Joy Nelson

Joy Nelson

Vice President Implementations

Joy Nelson

Joy Nelson

Vice President Implementations

Joy loves data, but not as much as she loves libraries! She completed her M.I.S. from the University of North Texas School of Library Science and her undergraduate degree from the University of Virginia. Her IT career has included software testing, quality assurance and database maintenance before she acquired her M.I.S. and started working in libraries. At ByWater Solutions, Joy combines her love of data with her love of libraries to help partners migrate their data to Koha in the most efficient method, with a minimum amount of disruption to them and their patrons.

Kelly McElligott

Kelly McElligott

Educator

Kelly McElligott

Kelly McElligott

Educator

Kelly received her MLIS from the University of Arizona and her BA from Mercyhurst University. She has worked as a librarian in the public library sector as a cataloger, systems and adult programming. As an educator with Bywater, her focus is to help, educate, and manage change for libraries and librarians around the globe.

Kyle Hall

Kyle Hall

Loose Cannon

Kyle Hall

Kyle Hall

Loose Cannon

Kyle is the Senior Developer at ByWater Solutions. He received his B.S in Computer Science and M.S. in Information Technology from Edinboro University of PA.

Kyle has spent his entire career as part of the Koha community working to make Koha better than ever. His work not only included enhancing Koha itself, but also authorship of the Koha Offline Circulation tool and an untold number of Koha plugins. He is also the author of Libki, an Open Source library kiosk management system.

Larry Baerveldt

Larry Baerveldt

Systems Administrator

Larry Baerveldt

Larry Baerveldt

Systems Administrator

Larry has a MLS from Indiana University, and has worked with special, public, and academic libraries and consortia for over 30 years. Larry started out in Reference before moving into IT, where he has spent most of his career. He's a specialist in Linux OS, server administration, cloud computing, and open source software.

Lucas Gass

Lucas Gass

Developer

Lucas Gass

Lucas Gass

Developer

Lucas received his MLIS from San Jose State University. He spent 7 years working in public libraries and 4 as a systems librarian. In his free time, Lucas loves skiing, mountain biking, and anything outdoors.

Margaret Hade

Margaret Hade

Support Lead

Margaret Hade

Margaret Hade

Support Lead

Margaret’s love affair with libraries began as a volunteer at her local public library when she was thirteen. Since then she’s worked in public, academic, and specialty libraries; interacting with library users and library software of all kinds. She earned her M.L.I.S. at the University of Denver and has a B.A. in History, minor in Chinese language and culture, from The College of New Jersey. As a support lead Margaret nurtures ByWater Solutions’ partnerships. If a partner is in need she’s here to help. (or ... "If Koha's strange, And it don't look good, Who ya gonna call? Margaret!" ... sorry, it's Friday.)

Melissa Lefebvre

Melissa Lefebvre

Operations Manager

Melissa Lefebvre

Melissa Lefebvre

Operations Manager


Melissa started her library career early when she used to play "library" with her Grandmother. Melissa's love for libraries grew when she worked for a public library, where she did StoryTime, and then later when she worked as a Project Manager for a consortium. She received her MLS from Southern Connecticut State University. In her spare time she enjoys taking architectural photographs, reading, building robots and spending time with her family.

Nathan Curulla

Nathan Curulla

CRO

Nathan Curulla

Nathan Curulla

CRO

Nathan has a degree in Business Management and Marketing, and has expert customer service and relationship development experience. His extensive sales experience in regional, national and international forums has given him a broad scope with regard to our clients needs. He has also successfully managed many operational projects, maximizing work flow procedures and streamlining business operations.

Nick Clemens

Nick Clemens

Sonic Screwdriver

Nick Clemens

Nick Clemens

Sonic Screwdriver

Nick lives in Vermont with 2 humans and 2 cats. He enjoys long walks in the code, debugging by candlelight, and discovering new library work-flows. Nick loves being part of the ByWater team and helping librarians and computers get along.

Rocío Belén Dressler

Rocío Belén Dressler

Data Migration Librarian

Rocío Belén Dressler

Rocío Belén Dressler

Data Migration Librarian

Rocio’s love of libraries first began in elementary school! She most looked forward to visits to the library and exploring the stacks for new books to read. Her passion for libraries and data grew as she held positions in archives and preservation, and through managing large data sets. Rocio has a B.M. in vocal performance from Oklahoma City University and an M.I.S. in information systems from the University of North Texas.

Sarah Maseto

Sarah Maseto

Assistant Business Manager

Sarah Maseto

Sarah Maseto

Assistant Business Manager

Sarah studied business management at Southern Connecticut State University and has over 10 years of experience in working closely with customers in many different support-centric business environments. Sarah brings her impressive organizational skills and operations experience to the table while maintaining healthy communication with ByWater partners regarding contracts, renewals, and billing questions.

Todd Goatley-Seals

Todd Goatley-Seals

Koha Evangelist and Support

Todd Goatley-Seals

Todd Goatley-Seals

Koha Evangelist and Support

Todd hales from the Washoe County Library System in Reno/Tahoe, NV. It's a large and wonderful library system nestled in the incredible Sierra Mountain Range. He came to Reno/Tahoe via Southeast Florida a move that changed his life in many ways. He enjoys running, biking, skiing, traveling and sharing time with family and attending community events.

Our Sales Philosophy

ByWater Solutions has a unique outlook on Sales. We avoid high pressure tactics at all cost. Interested in migrating from your existing ILS or Platform?

Library Partners

ByWater Solutions currently supports over 1,500 individual library sites. ByWater Solutions has a proven track record in first rate implementation processes with library systems of all sizes. Our customers range from small special collections to large multi-type consortia ranging from 7 to 100 member groups.


View all ByWater Library Partners.

Company Partners

ByWater Solutions believes that to provide the best possible service companies need to work together. That is why we work in close partnership with the following companies to improve Koha for our libraries.