News

We're Here to Help! Contacting the ByWater Support Team

This blog post will help you become familiar with all the ways you can communicate your support needs to ByWater. Depending on your communication preferences and the urgency of the problem, you can call our 888-900-8944 number, open a ticket in our ticketing system, Slack with us, chat with us through the chat box on our website and email our ByWater Partners mailing lists.

Aspen Discovery

21.06 Aspen Discovery Lunch and Learn

A quick overview of the highlights of the newest Aspen Discovery release.

Koha How-To

Working with the Biblio API Endpoint

Koha API’s are continuing to get better and better and we are now at the point, in 20.05, where we can expose the MARC record of a given bibliographic record in both the staff client and the Koha OPAC.

Koha How-To

Resource Rewind: April 2021

We are recapping Koha educational resources you may have missed from last month!

What is Discovery?

We wanted to take a step back and ask the questions: "What is Discovery?" and "Why should you provide a Discovery system to your patrons?"

Aspen Discovery

Aspen Weekly: What is Discovery?

In this edition of the Aspen Weekly, we wanted to take a step back and ask the questions: "What is Discovery?" and "Why should you provide a Discovery system to your patrons?"