ByWater Solutions Announces Support of Aspen Discovery for Spokane County Library District

by Elise Aiello on May 15, 2023

ByWater Solutions announced that they are providing support and hosting services for the Aspen Open Source Discovery system for Spokane County Library District in Washington.

View the catalog here.

Carlie Hoffman of the Spokane County Library District recently commented on the implementation:

The Aspen platform provides a modern, feature-rich browsing, searching, and account experience that I am excited for our customers to use. ByWater Solutions and the Aspen community has been a pleasure to work with. I am impressed with the responsiveness and camaraderie in the development process and troubleshooting."

About Spokane County Library District

Spokane County Library District is made up of 10 full-service libraries and its mobile library, LINC, serving more than 279,000 residents in Spokane County and the affiliated cities and towns of Cheney, Deer Park, Fairfield, Latah, Medical Lake, Millwood, Rockford, Spangle, Spokane Valley, Waverly, and Airway Heights.

All libraries feature on-site technology such as Wi-Fi, computer stations with commonly used software, and printers. Most of our libraries also provide free use of meeting rooms to library customers and community members.

SCLD offers events and programs for all ages, from storytimes to Social Security workshops and everything in between. Our staff are well trained in finding the information you need, both in our catalog and online using our digital resources. Our mobile services team makes regular stops around the county in LINC, our mobile library, and also provides library services to childcare centers and retirement homes.

Learn more here: https://www.scld.org/about/

About ByWater Solutions

ByWater Solutions is a full service, high quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in first rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS, but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit: https://bywatersolutions.com.

About Aspen Discovery

Aspen is a full-featured Discovery System that integrates with eContent and other third-party providers, giving your patrons comprehensive access to all of your materials in one place. Aspen combines your library catalog with e-content, digital archives, and enrichment from all major third-party providers. It also improves relevancy and ease of use, provides native reading recommendations, displays all formats of titles within one result (record grouping), and much more. With included features like web builder and mobile app (Aspen LiDA), Aspen was created to give users an improved experience over other Discovery systems, with less impact on library budgets.

For more information about Aspen please visit: https://bywatersolutions.com/projects/aspen-discovery

For More Information

Elise Aiello
Partner Engagement Specialist
ByWater Solutions
bywatersolutions.com
Phone:(888)900-8944