Library Perceptions 2020: International Survey of Library Automation- Results Announced

by Kalleen Marquise on Apr 6, 2021

Marshall Breeding recently released the fourteenth edition of the International Survey of Library Automation. You can view the survey at https://librarytechnology.org/perceptions/2020

The survey presents the latest data on how libraries perceive the effectiveness of the strategic technology systems upon which they depend for their daily operations and to fulfill the expectations of their patrons. This report presents and interprets survey responses gathered from November 2020 through February 2021.

Nate Curulla, Owner and CRO, recently commented on the feedback from the survey:

This year’s annual Perceptions Survey has been posted and I wanted to take a minute to thank everyone who took the time to fill out this survey and share your experiences with the world!! We greatly appreciate all of the positive comments and ratings we received, as well as the feedback we have gotten on how we can improve our services.

Although we had a very strong showing for 2020, we are always looking to improve so as always, if you have a specific request or concern please let us know (you can always reach out to me by phone or email!) and we will do our very best to take care of it for you.

Thank you again, we are blessed to have the opportunity to work with such an amazing group of diverse libraries. You are all leading the way in this industry and we are thrilled to be a part of your journey.

Narrative excerpts and summary can be found here!

Full narrative comments for ByWater Solutions can be viewed here!

About Library Technology Guides

Library Technology Guides provides comprehensive and objective information surrounding the many different types of technology products and services used by libraries. It covers the organizations that develop and support library-oriented software and systems. The site offers extensive databases and document repositories to assist libraries as they consider new systems and is an essential resource for professionals in the field to stay current with new developments and trends.

Read more at: https://librarytechnology.org/

About ByWater Solutions

ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in the first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit https://bywatersolutions.com.