ByWater Solutions Welcomes Laura O'Neil

ByWater Solutions, an open-source community contributor and America’s forefront provider of Open-Source library technology support, announced today that Laura O'Neil joined the ByWater Solutions Support team.

Laura was born and raised in Ohio, where she earned a BFA in Photography from Ohio University and an MLIS from Kent State University. After meandering down a career path that wound through AmeriCorps, the local tourism bureau, a couple of restaurants, a granite shop, and the Habitat for Humanity ReStore, she landed in the outreach department at the Athens County Public Libraries, where her greatest joy was getting to drive the bookmobile.

Joy Nelson, President Koha Division, recently commented on Laura joining the ByWater team.

We are so happy to have Laura on the team and can't wait to see what she does next!

Laura still lives in Ohio, where she enjoys reading, tiling, and visiting the thrift store.

About ByWater Solutions

ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in the first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit

For More Information

Jessica Zairo
Director of Library Sales and Outreach
ByWater Solutions

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Tags team, support