Aspen Discovery

ByWater Solutions Partners with PTFS Europe to Extend Support of Aspen Discovery to the UK

ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that they are partnering with PTFS Europe, who will be providing support and hosting services for the Aspen Open Source Discovery system in the UK. PTFS Europe provides a full range of services needed to implement, host, and support Open Source products.

Mark Noble, Aspen Discovery Developer, recently commented on the partnership.

We're excited to partner with PTFS Europe to bring Aspen Discovery to a wider audience. This partnership will allow Aspen Discovery to grow to meet the needs of new partners within Europe and will benefit our current partners within North America with support for new languages, new enrichment services, and new eContent vendors. The staff at PTFS Europe have been wonderful to work with and we are pleased to continue to build this relationship."

The partnership between ByWater Solutions and PTFS Europe is not the first. ByWater Solutions and PTFS Europe work collaboratively in the Koha Community, the world's first free and open-source library system.

Jonathan Field, Cofounder and Managing Director of PTFS Europe recently commented on the partnership.

We are delighted to be collaborating with ByWater Solutions on Aspen. We have a long history of working together to drive the direction of the Koha library system. Now we want to enhance this relationship to promote and support Aspen Open Source Discovery. There is no doubt that Aspen has a big future in the UK and we believe it offers something unique to libraries in what has been a largely unchanged market in recent years. So we’re very excited to help promote, develop and support the Aspen open source community in the UK at this exciting time in the product’s evolution."

About PTFS Europe

PTFS Europe provides a wide range of products for the library market. These include the open-source library systems Koha and FOLIO, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics, and the Knowvation digital repository. An ISO27001 company, PTFS Europe, provides the full range of services needed to implement, host, and support these products.

More information on PTFS Europe:

Any questions? Please contact Fiona Borthwick,

About ByWater Solutions

ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit

About Aspen Discovery

Aspen is a full-featured Discovery System that integrates with e-content and other 3rd party providers, giving your patrons comprehensive access to all of your materials in one place. Aspen combines your library catalog with e-content, digital archives and enrichment from all major third-party providers, improves relevancy and ease of use, provides native reading recommendations, displays all formats of titles within one result (FRBR) and much more. Aspen was created to give users an improved experience over other Discovery systems with less of an impact on library budgets. For more information about Aspen please visit:

For More Information

Jessica Zairo
Director of Library Sales and Outreach
ByWater Solutions

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