ByWater Solutions Announces Support of Aspen Discovery for NCW Libraries

by Kalleen Marquise on Dec 14, 2021

ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that they are providing support and hosting services for the Aspen Open Source Discovery system for NCW Libraries in Washington. NCW Libraries has been a ByWater Solutions partner and Koha ILS user since 2012 so we were very excited to work with them on implementing Aspen Discovery!

You can view NCW Libraries' Aspen Discovery interface by visiting:
https://catalog.ncwlibraries.org/

Sarah Fletcher, Library Systems Manager at NCW Libraries recently commented:

NCW Libraries is thrilled to be part of the Aspen Discovery community! We continue to be impressed with the amount of support and time we received during the migration and implementation stages. Rolling out a new catalog is no small feat and our Aspen Discovery support team made the process fun, incredibly informative, and manageable! Many of our library patrons have shared how much they appreciate the usability and overall design of the new catalog. We are so excited to continue to share the awesome features that Aspen Discovery has to offer with our communities! Lastly, a big thank you to our Aspen Implementation Specialist, Morgan Daigneault. Morgan was a joy to work with and was extremely helpful every step of the way! Thank you ByWater Solutions and the Aspen Discovery team!"

About NCW Libraries

NCW Libraries* is proud to serve the residents of Chelan, Douglas, Ferry, Grant, and Okanogan Counties since 1960. The 14,497 square-mile service area is roughly the size of Massachusetts and Connecticut combined – making them geographically the largest library district in Washington State.

They operate 30 community libraries, and provide service to their most rural residents through their popular Mail Order Library and two bookmobiles. The Library’s website provides library cardholders with free access to eBooks and digital audiobooks as well as a large number of online resources, including Lynda.com, the New York Times, Consumer Reports, Rosetta Stone, and more. They also provide outreach services to Head Start programs, preschools, nursing homes, senior retirement centers, youth detention facilities, jails, farmers markets, and more.

They are able to expand their reach through partnerships with school districts, community colleges, healthcare providers, local businesses, and community resource providers.

*In 2020 North Central Regional Library changed its name to NCW Libraries to better reflect the communities they serve and the place they call home.

Learn more here: https://www.ncwlibraries.org/ourstory/

About ByWater Solutions

ByWater Solutions is a full service, high quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in first rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS, but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit: https://bywatersolutions.com.

About Aspen Discovery

Aspen is a full-featured Discovery System that integrates with eContent and other third-party providers, giving your patrons comprehensive access to all of your materials in one place. Aspen combines your library catalog with e-content, digital archives, and enrichment from all major third-party providers. It also improves relevancy and ease of use, provides native reading recommendations, displays all formats of titles within one result (record grouping), and much more. With included features like web builder and mobile app (Aspen LiDA), Aspen was created to give users an improved experience over other Discovery systems, with less impact on library budgets.

For more information about Aspen please visit: https://bywatersolutions.com/projects/aspen-discovery

For More Information

Jessica Zairo
Director of Library Sales & Outreach
ByWater Solutions
bywatersolutions.com
Phone:(888)900-8944