ByWater Solutions Announces Support of Aspen Discovery for Knox County Public Library

by Elise Aiello on Mar 29, 2022

ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that they are providing support and hosting services for the Aspen Open Source Discovery system for Knox County Public Library in Tennessee.

You can view the Knox County Public Library Aspen Discovery interface by visiting: https://discover.knoxcountylib...

Morgan Daigneault, Aspen Implementation Specialist for ByWater Solutions, recently commented on the implementation.

Knox has been a great library to work with. Their attention to details and questions have helped us improve Aspen's code and documentation, and their site customization has been an awesome thing to see. I especially love the way their browse categories look! They also customized their format category icons, too.
Knox also has a robust eContent collection with lots of different side loaded records, including LinkedIn Learning, OReilly, Chilton, Gale eBooks, and more. Knox County also attends the recently-formed Aspen for Symphony Users group and will be an ongoing asset to the Aspen Discovery community. We're very excited to see them live!"

About Knox County Public Library

As the oldest continuously operating public library in the state of Tennessee, we have a proud heritage. Today, the Knox County Public Library is pleased to offer more than one million books, periodicals, compact discs, films, audiobooks and downloadables through 19 locations across Knox County including one of the premier historical and genealogical collections in the Southeast.

You can read more about the Knox County Public Library here: https://www.knoxcountylibrary....

About ByWater Solutions

ByWater Solutions is a full service, high quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in first rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS, but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit: https://bywatersolutions.com.

About Aspen Discovery

Aspen is a full-featured Discovery System that integrates with eContent and other third-party providers, giving your patrons comprehensive access to all of your materials in one place. Aspen combines your library catalog with e-content, digital archives, and enrichment from all major third-party providers. It also improves relevancy and ease of use, provides native reading recommendations, displays all formats of titles within one result (record grouping), and much more. With included features like web builder and mobile app (Aspen LiDA), Aspen was created to give users an improved experience over other Discovery systems, with less impact on library budgets.

For more information about Aspen please visit: https://bywatersolutions.com/projects/aspen-discovery

For More Information

Jessica Zairo
Director of Library Sales & Outreach
ByWater Solutions
bywatersolutions.com
Phone:(888)900-8944