- Viewing articles tagged Aspen Discovery
Aspen Weekly: Using Lists as a Patron
We love the functionality of using lists that Aspen Discovery has for both patrons and staff. Questions about lists are one of our most asked so we wanted to take this opportunity to give you not just one but two Aspen Weekly’s on this topic- one from the patron side and the other from the staff side.
We're Here to Help! Contacting the ByWater Support Team
This blog post will help you become familiar with all the ways you can communicate your support needs to ByWater. Depending on your communication preferences and the urgency of the problem, you can call our 888-900-8944 number, open a ticket in our ticketing system, Slack with us, chat with us through the chat box on our website and email our ByWater Partners mailing lists.
Aspen Weekly: Customizing Results in a Consortia
In this week's Aspen Weekly, we want to go in-depth as to exactly what we mean when we talk customizations for your scoped catalogs and the results your patrons are seeing. We love to put the power into your hands and choose what is best for your library or libraries and your patrons!