Koha Question of the Week: How Do I Add an Internal Note on the Patron's Account?

by Kalleen Marquise on Oct 8, 2021

Each Friday, we will bring you a new Koha Question of the Week. We will select real questions that we receive and share the answers with you!

Question: How Do I Add an Internal Note on the Patron's Account?

I want to add a predefined Note to the options we already have in the Staff OPAC/ internal messaging. We have a few set up already, which we can quickly add to a patron account. I'd like to add more and can't remember where I can add these predefined messages.

Answer

Our Educators were happy to answer this question!

A good rule of thumb for Koha, is that if it something related to a drop-down menu, you will find it in Authorized Values.

You can add another note by going to Home › Administration › Authorized values › Authorized values for category BOR_NOTES

From there you would add a new note by clicking on the grey button that says "new authorized value for BOR_NOTES."

This is also where you can view, edit, and delete any existing notes.

Additional Resources

Koha Tips on Item Alerts and Messages