We are hiring a Senior Systems Engineer!

by Elise Aiello on Aug 30, 2024

ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a personalized, comprehensive support system at a reasonable cost. Our company is made up of a small and close-knit group of librarians, book lovers, technology and data geeks, Tolkien fans, space nerds, knitters, marathon runners, animal lovers, and most importantly, library lovers and open-source fanatics.

We are currently seeking a Senior Systems Engineer to join our Systems Team.

Job Overview

ByWater Solutions is the global leader in open-source library automation integration and support. Our organization provides highly customized library technology solutions tailored to the needs of each library.

The Senior Systems Engineer is tasked with ensuring the smooth operation of Linux (Debian/Ubuntu) systems, maintenance and modification to networking, helping to spec and scope any necessary changes to our infrastructure.

Key Responsibilities

• Ensure Operating Systems are kept updated, including testing and executing upgrades

• Create and maintain automations using tools such as but not limited to Ansible and Terraform (or adjacent technologies)

• Ensure backups are performed successfully, test backups for integrity

• Work with the security team remediating necessary compliance changes

• Maintain internal toolsets including but not limited to monitoring systems, ticketing system, low code automation tool sets (n8n)

• Improve backend processes to support ticket completion efficiency

• Perform log analysis and provide developers with telemetry and troubleshooting data for helping to improve our products

• Work with third party providers during any outages

• Participate as a member of the on-call rotation

• Assist colleagues with trickier troubleshooting tasks

• Participate in documentation efforts

• ~5% Travel required

• Other duties as assigned

Required Qualifications

• Demonstrable experience using 2 or more of the following technologies

  • Kubernetes

  • Ansible

  • Elasticsearch/Solr

  • Linux operating systems (Debian/Ubuntu)

• Ability to read and/or write code in one or more of the following languages

  • Perl, Python, PHP

  • Bash

  • SQL

• Ability to handle assigned tasks independently and also collaboratively across departments.

• Demonstrated problem solving proficiency

• Excellent communication, and interpersonal skills.

Preferred Qualifications

• Experience with any of the following technologies:

  • Google, AWS, and Digital Ocean public clouds

  • VMWare

  • IP Networking and firewall configuration

  • Apache/MariaDB/HAProxy

  • Cloudflare

• Experience participating in Open Source communities and projects

• Familiarity with Git and creating and maintaining CI/CD pipelines

• Demonstrated knowledge of lending library operations.

• Experience with BWS supported products (Aspen, Koha, Libki, Metabase, et al.)

This is a full-time, telecommuting (permanent) position that requires working from home and an approximate 5% travel requirement. ByWater offers performance bonuses, 401k, medical, great pay, on-the-job skills training, and the chance to work with a talented group of team members.

ByWater Solutions, LLC is an equal opportunity employer and will provide equal employment opportunity to employees and applicants for employment and will not discriminate against employees or applicants based on race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability (and medical condition). ByWater Solutions participates in E-Verify.

Salary Range: $ 70,000 - $75,000

To Apply:

Send your resume and cover letter to HR@bywatersolutions.com