Koha Tutorial Videos

Monday Minutes: Claims Return and Lost Improvements

by Jessie Zairo on Dec 23, 2024

In this week's Monday Minutes, Nick and Jessie discuss Claims Return changes and lost improvements in 24.11.

Bug 27919 - Split claims return from LOST (Retains the lost value and adds a claimed status)

This changes the behavior of the 'claims returned' feature to no longer depend on a specific lost status of the item. If the item was set to a lost status before being marked as 'claims returned' the existing status will be kept. It's also possible to update items to a different lost status after claiming it returned.

Bug 33292 - Claim return doesn't refund lost item charge when MarkLostItemsAsReturned includes "When marking an item as a return claim" and "Refund lost item fee" is on

This allows Koha to refund the lost charge when a return claim is resolved. For this a new checkbox labelled 'Refund previous lost fee' is added to the return claim modal.

These enhancements have been sponsored by Cuyahoga County Public Library, ByWater Solutions, and PTFS-Europe.

Claims Return

This enhancement prevents a return claim from changing the lost status if it has already been set to Lost, Long Overdue (Lost), etc. This change helps staff identify statuses set as Lost before an item was claimed.

Below staff will see a message that the item is Lost and Claimed in the holdings table of the bibliographic record.