Monday Minutes: Utilizing the Checkout Note Feature

by Kelly McElligott on Aug 3, 2020

Utilizing the Checkout Note Feature

Enhancing the Communication

This system preference, AllowCheckoutNotes, gives the opportunity for patrons to communicate to the library about an item they have currently checked out. In today's world, libraries are seeing less face time with their patrons and this feature could allow for the patrons to tell the library of an issue with an item in the library.

Once this system preference is set to allow, the patrons will see a new column on their checkout screen from the OPAC, which will allow them to add a note about a current checkout.

Once this note is submitted by the patron, this note will appear on the Staff Interface for the librarian to see and this note will also display when the item is checked in by the patron.

Notices

In addition to this note being visible on the main page of the Staff Interface and the circulation module, the library's email address (set up in the system preference KohaAdminEmail or a branch email in the Libraries Module will receive an email. This email notice is called, CHECKOUT_NOTE. This by default will include the patron's name, the title of the book, and the note that was sent. This notice like all notices in Koha can be customized.

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