by Mark Noble on Sep 28, 2023

Volume 147: Forgot Password or Barcode

Have you ever had that sinking feeling when you go to login to your account and can’t remember your library barcode? Or, maybe you know your barcode, but can’t remember what you set your pin or password to? Both of these are extremely common situations for library patrons and in the past the only way to figure it out was to call the library. But now, Aspen Discovery and Aspen LiDA can both help patrons recover their barcodes and passwords.