The mission of ByWater Solutions is to empower libraries by giving them the technological flexibility and freedom they deserve through the use of open source software with comprehensive and honest support.
ByWater Solutions is made up of a diverse group of librarians, book lovers, technology and data geeks, photographers, Tolkien fans, space nerds, genealogists, knitters, composters, animal lovers (furry or hairless) and most importantly, open source fanatics.
Our carefully selected team of Koha experts is available 24/7 for personalized, responsive, and honest support. Get to know us more by filling out our brief contact form.
Brendan A. Gallagher, Co-Owner and Chief Executive Officer
MLS Librarian, is an expert on installation, data migration, and customization of many open source platforms. Brendan was a member of the first class of ALA Emerging Leaders where he focused on ways those in the library profession could re-brand themselves in the digital world. He was honored as Alumni of the Year for the Southern Connecticut State University in 2011. Learn more.
Nathan A. Curulla, Co-Owner and Chief Revenue Officer
Nathan has a degree in Business Management and Marketing, and has expert customer service and relationship development experience. His extensive sales experience in regional, national and international forums has given him a broad scope with regard to our clients needs. He has also successfully managed many operational projects, maximizing work flow procedures and streamlining business operations. Learn more.
Joy Nelson, Director of Migrations
Joy’s lifelong love of libraries started with her introduction to the card catalog. She completed her M.I.S. from the University of North Texas School of Library Science and her undergraduate degree from the University of Virginia. Her IT career has included software testing, quality assurance and database maintenance. As a Koha migration specialist, Joy combines her love of data with her love of libraries to help partners migrate their data to Koha in the most efficient method, with a minimum amount of disruption to them and their patrons. Learn more.
Melissa Lefebvre, Operations Manager
Melissa received her MLS from Southern Connecticut State University, and her BFA from Rochester Institute of Technology. She has worked on Evergreen, another open source ILS system, for four years as Project Manager at Bibliomation, Inc., a large public and school consortium in Connecticut. Melissa plans on using her skills to contribute code to the Koha community whenever possible. In her spare time she enjoys taking architectural photographs, reading, and spending time with her family. Learn more.
Jesse Maseto, Head of Support
Jesse uses his over ten years of experience in customer support and client relations to streamline Koha support services at ByWater Solutions. He has worked in many different business forums throughout the United States and is perfectly suited to bring the levels of support and service we are known for to our Koha partners. Learn more.
Jacqueline Salter, Support Lead
Jacqueline received a MA in Museum Science at Texas Tech University and a MS in Information Science with a focus on information organization and a certificate in digital content management at University of North Texas. She has worked in museums, libraries, and archives as well as retail and customer service. Her library work has included working in three archives and special collections in academic libraries, working in a special library that used Koha as the only library manager, and working as a technical services manager/cataloger in an academic library. Therefore, she brings together her library experience that includes management with her several years of customer service/retail experience into this position. Jacqueline enjoys making art, dancing, and going to concerts in her spare time. Learn more.
Kyle Hall, Lord of the Code
Kyle received his M.S. in Information Technology from Edinboro University of PA. He has been fulfilling the IT needs of librarians for over a decade at the Crawford County Federated Library System, where his department secured sponsorship for the integration of Zebra into Koha. His work not only included enhancing Koha itself, but also authorship of the Koha Offline Circulation tool and the maintenance of the Koha Virtual Appliance. He is also the author of Libki, an Open Source library kiosk management system. Learn more.
Barton Chittenden, Development Support
Barton graduated with a BA from Grinnell College and has spent the last 15 years in various positions, either programming or doing tech support and analysis and is excited to be providing support to Koha ILS users now. In his free time, he tends to do Linux-y things like KyOSS (Louisville’s Linux User Group), or hackathons at LVL1: Louisville’s maker space. Barton is also an admittedly rusty juggler. Learn more.
Nick Clemens, Development Support
Nick received his M.L.I.S. from the Palmer School and his B.A. from NYU. He has served in many roles in libraries in Vermont, coordinating a four library system within a 59 library consortium and providing support to the consortium at large. At home he surrounded by his ever growing collection of books, his family, and one too many cats. Learn more.
Michael Cabus, Front-end Developer
Michael Cabus received an MS in Library Science and Information Systems from Drexel University, and a MS in Interaction Design and Media from Philadelphia University, with a focus on mobile design for health and medicine. He has worked as a librarian, as a cataloger and systems librarian, at Philadelphia University; and in e-commerce, as an information architect and UX Designer. He is also head of the UX Design program at Rutgers University, and has taught web design and UX design courses and workshops. Learn more.
Jessie Zairo, Educator
Jessie has both graduate and undergraduate degrees in Library Science. She received her MLIS from the University of South Florida. She has worked as a Law Librarian and as Member Services Coordinator for an 18 county library consortium in Florida. She has worked and trained with libraries of all sizes and types. Her primary professional interests are advocacy, outreach and training library staff on everything from technology to project management and customer service techniques. In her spare time she is an avid runner, traveler, outdoors lover and crafter. Learn more.
Karen Holt, Educator
Karen received her MS in Information Studies from the University of Texas at Austin and her BA in English and German from Louisiana State University. She has worked in a variety of different positions at academic libraries, and she most recently managed customer support and social media at an open source technology startup in Cologne, Germany. She has a passion for providing great customer experiences. In her free time she can be found exploring a foreign country, biking around Austin, or reading at a coffee shop. Learn more.
Kelly McElligott, Educator
Kelly received her MLIS from the University of Arizona in 2010. After her cross-country move from Arizona to Vermont, she was employed in the public library sector for almost 4 years. In that time, she worked as a Technical Services Librarian and then as the Program & Systems Librarian. A favorite part of her job in the library is being able to help, educate, and inspire the patrons. Kelly serves on the Vermont Library Association Board as the Committee Chair for Membership and Outreach. After four snowy winters in Vermont, Kelly has decided to learn how to downhill ski! If she is not reading historical fiction, she can be found cooking something chocolate or hanging out with her family.Learn more.
Larry Baerveldt, Systems Engineer
Larry received his BA and MLS from Indiana University, and has worked with special, public, and academic libraries for over 25 years. Larry started out in Reference before moving into IT, where he has spent most of his career. He’s a specialist in Linux server administration, cloud computing, open source software, and applications support. Learn more.
Danielle Elder, Systems Librarian
Danielle’s first experiences with database-related work was from her time in the US Army, most of which was spent in Alaska. She graduated with both her undergraduate in General Studies and her M.I.S from the University of North Texas. She has experience in public,academic, and special libraries. Learn more.
Rocio Dressler, Data Migration Librarian
Rocio has an M.I.S. from the University of North Texas. Rocio’s love of libraries first began in elementary school when she sought comfort in the books recommended by the school’s librarian and grew as she held positions in archives and preservation. Having grown to love databases as a research assistant with the Fort Worth ISD, she decided to put these two together and pursue a career that would allow her to manage data for libraries and information organizations. Learn more.
Jessica Beno, Data Migration Librarian
Jessica received her BA from St. Xavier University and her MLIS from Dominican University’s School of Library and Information Science. She has worked for historical societies, museums, and archives across Chicagoland, but it was in her role as a corporate digital asset management associate where she developed her passion for data organization. It was with this passion and her love of libraries that she decided to continue her career as a migration librarian for ByWater Solutions. In her free time, Jessica enjoys staying active and spending her days outdoors. Learn more.
Todd Goatley, Fundraising and Koha Advocate
Todd’s love of open source software has early roots. Always an advocate of FOSS (free open source software) his passion lead him to the Washoe County Library where he was able to exercise his enthusiasm to its fullest. As lead for the R&D and change over from Symphony to Koha he was able to get the library on Koha in just a few short years. Todd shares his passion be introducing new libraries to Koha. Learn more.
Josh Barron, Eastern US Sales
Josh has a degree in Sports Management and Marketing from the University of New Haven. Before joining the team at ByWater he spent over 10 years of providing excellent customer service in sales and retail. He brings that experience and passion to help spread the Koha name and bring it to libraries everywhere. Learn more.
Adam Brooks, Western US and International Sales
Adam has an M.L.I.S. and a BA in Psychology from Kent State University. He worked in public libraries for over 15 years, working up from reference to director. He has worked in both rural and major urban libraries. During his library career, he migrated 2 different libraries to Koha, and encouraged several others to do the same. Prior to his career as a librarian, Adam worked jobs ranging from busboy to labor market analyst. In his free time, he enjoys running and triathlons, fishing, camping and the Incredible Hulk.
Cindy Norman, Bookkeeper
Cindy received her BA in Philosophy from the University of CA at Santa Barbara and went on to obtain her JD. While in schools she worked as a bookkeeper. After she graduated from Law School she took time to be with her young family. It was during this break that Cindy realized that she wanted to return to the daily functions of bookkeeping and is currently taking the requisite business courses that will enable her to take the CPA exam.
Contact us at 1 (888) 900-8944 or via our Contact Form