Who We Are
The mission of ByWater Solutions is to empower libraries by giving them the technological flexibility and freedom they deserve through the use of open source software with comprehensive and honest support.
Our carefully selected team of Koha experts is available 24/7 for personalized, responsive, and honest support. Get to know us more by filling out our brief contact form.
Brendan A. Gallagher, Co-Owner and CEO
MLS Librarian, is an expert on installation, data migration, and customization of many open source platforms. Brendan was a member of the first class of ALA Emerging Leaders where he focused on ways those in the library profession could re-brand themselves in the digital world. He was honored as Alumni of the Year for the Southern Connecticut State University in 2011. Learn more.
Nathan A. Curulla, Co-Owner and Executive V.P.
Nathan has a degree in Business Management and Marketing, and has expert customer service and relationship development experience. His extensive sales experience in regional, national and international forums has given him a broad scope with regard to our clients needs. He has also successfully managed many operational projects, maximizing work flow procedures and streamlining business operations. Learn more.
Melia Meggs, Chief Operations Officer
Melia earned a BA in English Literature with a Spanish minor from the University of Georgia. She put her communications skills to work in the IT field at Catalyst IT in New Zealand in the capacity of project manager in January 2010, where she was introduced to open source software and to the Koha project. At Catalyst she managed successful migrations for public, private, and government libraries. She is a Certified Associate in Project Management (Project Management Institute), and in her spare time she loves to read. Learn more.
Nicole C. Engard, Vice President of Education
Nicole received her MLIS from Drexel University and her BA from Juniata College. She is known in the library world for her blog “What I Learned Today…” as well as her many publications including her book “Practical Open Source Software for Libraries.” Her experience with open source software started with the Koha ILS, for which she is now the Documentation Manager. She continues this role along with her work at ByWater. Learn more.
Joy Nelson, Director of Migrations
Joy’s lifelong love of libraries started with her introduction to the card catalog. She completed her M.I.S. from the University of North Texas School of Library Science and her undergraduate degree from the University of Virginia. Her IT career has included software testing, quality assurance and database maintenance. As a Koha migration specialist, Joy combines her love of data with her love of libraries to help partners migrate their data to Koha in the most efficient method, with a minimum amount of disruption to them and their patrons. Learn more.
Jesse Maseto, Lead Support Specialist
Jesse uses his over ten years of experience in customer support and client relations to streamline Koha support services at ByWater Solutions. He has worked in many different business forums throughout the United States and is perfectly suited to bring the levels of support and service we are known for to our Koha partners. Learn more.
Thatcher Rea, Development Support Specialist
Thatcher has been working in IT for public, private, and educational entities over the last 15 years, serving the library community since 2007. He has most recently assisted the 120 member libraries of the Northeast Kansas Library System with their IT and Koha Support needs. Thatcher’s focus on providing efficient and timely technical support is at the heart of his mission with ByWater Solutions. An avid science fiction reader, Thatcher enjoys cooking and playing the ukulele in his spare time. Learn more.
Ed Veal, Development Support Specialist
Ed has spent the last 20 years serving libraries, both public and academic, technical and non-technical. He started his career within the Lubbock Public library circulation dept. and transitioned to serve as their SirsiDynix Unicorn (Symphony) systems administrator, a position he held for 10 years. Ed then moved to the Texas Tech University Libraries to supervise the staff IT Support desk. Ed is a soccer fan, player, and referee but can also be found around a table playing table top role playing games. Learn more.
Kyle Hall, Development Support Specialist
Kyle received his M.S. in Information Technology from Edinboro University of PA. He has been fulfilling the IT needs of librarians for over a decade at the Crawford County Federated Library System, where his department secured sponsorship for the integration of Zebra into Koha. His work not only included enhancing Koha itself, but also authorship of the Koha Offline Circulation tool and the maintenance of the Koha Virtual Appliance. He is also the author of Libki, an Open Source library kiosk management system. Learn more.
Larry Baerveldt, Systems Engineer
Larry received his BA and MLS from Indiana University, and has worked with special, public, and academic libraries for over 25 years. Larry started out in Reference before moving into IT, where he has spent most of his career. He’s a specialist in Linux server administration, cloud computing, open source software, and applications support. Learn more.
Danielle Elder, Migrations Specialist
Danielle’s first experiences with database-related work was from her time in the US Army, most of which was spent in Alaska. She graduated with both her undergraduate in General Studies and her graduate degree in Information Science from the University of North Texas. She has worked in public and special libraries. In the Spring, you will find Danielle very involved in girls’ lacrosse in Central Texas. She coaches elementary girls and is on the board of directors for a lacrosse organization. Learn more.
David Noe, Migrations Specialist
David received his BA in American Studies and MLIS from the University of Alabama. After graduate school he moved back to his home town (Huntsville, Alabama) for a position with SirsiDynix. Since then David has served as Technical Services Librarian at the University of Saint Thomas in Houston, Texas and Digital Services Librarian at Rollins College in Winter Park, Florida. Learn more.
Cindy Norman, Bookkeeper
Cindy received her BA in Philosophy from the University of CA at Santa Barbara and went on to obtain her JD. While in schools she worked as a bookkeeper. After she graduated from Law School she took time to be with her young family. It was during this break that Cindy realized that she wanted to return to the daily functions of bookkeeping and is currently taking the requisite business courses that will enable her to take the CPA exam.
Contact us at 1 (888) 900-8944 or via our Contact Form