Sales

Sales

ByWater Solutions has a unique outlook on Sales. We avoid high pressure tactics at all cost, and price libraries logically using the number of bibliographic records currently in your system as well as your circulation statistics. Pricing libraries based on service population is, in our opinion, flawed, as not everyone in that service pool utilizes the library. We provide communication and information based on your comfort level and make sure to not overburden you with unwanted emails or calls, especially when your library is a long way from making a final decision.

We understand the importance of switching software systems and the fact that these decisions should not be taken lightly. We are considerate of your budgetary needs and timelines as well and always try to work with you when it comes to pricing for our ongoing relationship. Additionally, ByWater does not have mandatory annual price increases. Most of our customers utilize the system for 4 years before they see a modest increase in annual costs.

We approach sales with the same attitude as we do for migration and support; we focus on your needs and do our best to minimize disruption to your day to day workload.

Schedule a time to learn more about what we do!

Meet our Team

Nathan Curulla

Nathan Curulla

CRO

Nathan Curulla

Nathan Curulla

CRO

Nathan has a degree in Business Management and Marketing, and has expert customer service and relationship development experience. His extensive sales experience in regional, national and international forums has given him a broad scope with regard to our clients needs. He has also successfully managed many operational projects, maximizing work flow procedures and streamlining business operations.

Jessie Zairo

Jessie Zairo

Director of Library Sales and Outreach

Jessie Zairo

Jessie Zairo

Director of Library Sales and Outreach

Jessie has both graduate and undergraduate degrees in Library Science; receiving her MLIS from the University of South Florida. Her previous experience as a Law Librarian and as Member Services Coordinator for an 18 county library consortium in Florida provided her with the opportunity to work and train with libraries of all sizes and types. Her primary professional interests are advocacy, outreach and training library staff on everything from technology to project management and customer service techniques. In her spare time she is an avid runner, traveler, outdoors lover and crafter.

Bill Kessler

Bill Kessler

Aspen Discovery Sales Consultant

Bill Kessler

Bill Kessler

Aspen Discovery Sales Consultant

Bill has a degree in Management Information Systems from the University of Alabama in Huntsville. He has extensive sales, innovative marketing and outreach, and customer relationship experience. Bill has been working with libraries since 2001. In his spare time, he enjoys running, hiking, traveling, and spending time with family.

Kelly McElligott

Kelly McElligott

Library Accounts Coordinator

Kelly McElligott

Kelly McElligott

Library Accounts Coordinator

Kelly has never been without a book or two in the car, on her nightstand and on the living room coffee table. She owes her passion for reading and the library to her mother. Regardless of the busyness of life, Kelly's mother would read to her each night (Little Women was a favorite) and bring her to the library weekly. Kelly wants to share that love of libraries to all! She received her MLIS from the University of Arizona. Although she enjoyed the warmth in Arizona, the pull to return to New England was too strong. Kelly started her library career as a Tech Services librarian and moved on to a Systems Librarian at the Stowe Free Library in Vermont. In her spare time, Kelly loves hiking and exploring Maine, her home state.

Josh Barron

Josh Barron

Koha Sales Consultant

Josh Barron

Josh Barron

Koha Sales Consultant

Josh has a degree in Sports Management and Marketing from the University of New Haven. Before joining the team at ByWater he spent over 10 years of providing excellent customer service in sales and retail. He brings that experience and passion to help spread the Koha name and be able to bring it to libraries everywhere.

Elise Aiello

Elise Aiello

Partner Engagement Specialist

Elise Aiello

Elise Aiello

Partner Engagement Specialist

Elise holds an MLIS from the University of South Florida and a Bachelor's degree in American Studies from Eckerd College. With a decade of public library experience, Elise has previously worked for the Palm Harbor Library, Tampa-Hillsborough Public Library, the Tampa Bay Library Consortium, and Pasco County Libraries. Her professional interests include library outreach, social media content creation, and nontraditional library services. Her personal interests include hanging out with her husband, friends, family, and two dogs--a mini poodle and Goldendoodle! She loves hunting for treasures in thrift stores, trying new coffee shops, gardening, and jewelry making. She also thoroughly enjoys binge-watching Gilmore Girls and Golden Girls reruns and reading multiple books at the same time.