Lebanon Public Libraries Choose ByWater Solutions’ Koha Support
ByWater Solutions, an open source community supporter and the U.S.’ forefront provider of Koha support, announced today that the Lebanon Public Libraries in New Hampshire are now live on their installation of the Koha integrated library system.
ByWater Solutions completed the migration for the Lebanon Public Libraries in December and will be providing ongoing Koha support and hosting services for their nearly 70,000 items and 8,000 patrons.
Roger Robbins, Reference and Technical Services Librarian, discussed the process of migrating to Koha with ByWater Solutions:
“Our library felt that the move to Koha would be an advantage in terms of functionality and cost. Our fear was that during the transition from Sirsi to Koha we would be expected to perform high-level technical tasks that were beyond us. The team at ByWater told us not to worry, that they would provide all of the technical assistance we needed. And they did! There was, of course, much hard work for us to do, but we were guided and encouraged every step of the way. Ruth, Nicole, Ed, Melia, and Jessie (to name a few!) were super throughout the process. Our needs have been anticipated , and met! At no time, when we got stuck, were we left alone. Help was always a phone call or an email or a help ticket away. I kept waiting for tech disaster, that librarian’s nightmare where you don’t know what to do and a line of patrons are glowering at you, but it never happened. The staff loves the fact that all of the Koha patron data is on one page, cataloging is so much easier, and we know the safety net of ByWater support is always in place. Many thanks to ByWater for helping to make Koha a reality at the Lebanon Libraries!”
The Lebanon Public Libraries’ customized online catalog can be viewed here: http://catalog.leblibrary.com.
About The Lebanon Public Libraries:
The Lebanon Public Libraries are committed to open access of information and resources for all persons. We are a gathering place for the community and provide materials selected for educational and leisure enrichment. We support people in their search for self-directed personal growth with the assistance of a staff dedicated to quality service and responsible fiscal management. For more information about the Lebanon Public Libraries please visit, http://www.leblibrary.com.
Koha is the first open-source Integrated Library System (ILS). In use worldwide, its development is steered by a growing community of libraries collaborating to achieve their technology goals. Koha’s impressive feature set continues to evolve and expand to meet the needs of its user base. It includes modules for circulation, cataloging, acquisitions, serials, reserves, patron management, branch relationships, and more.
About ByWater Solutions:
ByWater Solutions is a full service, high quality support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their ILS than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in first rate Koha implementation and support with library systems of all sizes. Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions to support Koha not only lowers the cost of implementing and maintaining an ILS, but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit: http://bywatersolutions.com/